Shipping & Delivery
Everything you need to know about how we get your equipment to you, from in-stock pallet trucks to large forklifts delivered by freight.
Delivery area
We deliver throughout the region served by this store. The delivery address you enter determines which authorised dealer fulfils and ships your order, so you are always supplied from close to where you work.
Delivery times
In-stock items are typically dispatched within a few business days. Larger or made-to-order equipment may take longer; the expected timeframe is confirmed by your local dealer after your order is placed.
Shipping costs
Delivery costs are determined by your local EP dealer based on your delivery location.
Large equipment & freight
Forklifts and other heavy equipment are delivered by freight carrier. Your dealer arranges a delivery window with you and lets you know whether tail-lift delivery or on-site unloading is available.
Your local dealer
Delivery and installation are handled by your nearest authorised EP dealer. That means local knowledge, service and after-sales support close to your business, not just a parcel left at the door.